OUR SERVICES

our instructors are certified consultants

We're committed to provide you with dependable, accessible and consistent services and support to implement and run the products that help you succeed.

Our instructors, certified consultants, and dedicated team is available to answer your questions and see you get the most out of your software.

Classroom Training—Techware has an authorized training center (ATC) that is Timberline-approved, an assurance of quality that spans curricula, workbooks and specially trained instructors. We offer regularly scheduled opportunities for classroom training.

Seminars and Webinars—Throughout the year, Techware offers various seminars and webinars that will inform you of the latest Timberline Software features, updates, and plans for the future. We also try to give opportunities for question and answer sessions.

Web Based Training—Take advantage of Sage Timberline's online learning opportunities to learn about your software from your workplace. Choose the convenience of Anytime Learning or the interactivity of Realtime Learning.

Hardware / Network Systems—Techware can provide for your hardware needs. We also have experienced systems consultants, who do our installations and can provide technical assistance.

Onsite Consulting & Training

Certified consultants provide specialized services ranging from designing custom reports and building databases to developing complete business solutions that improve or activate key processes.

SmartStart

The SmartStart program is a Sage Timberline service that makes it easy for new customers to get acquainted with their software. As a new customer, you can talk to experienced support professionals as well as gain online access to implementation tools that help you plan and manage your Timberline® Office rollout.

SmartStart provides 60 days of software maintenance and unlimited support. This convenient service is included with your initial software purchase and can boost your confidence as you begin working with your new Sage Timberline Office software.

Your SmartStart period begins on the 61st day following your software order or on the date of your first contact for technical support assistance, whichever occurs first.

Download Making the Most Out of Technical Support